Let’s start with the simplest thing you can do to try to improve your Wi-Fi signal strength. See if There Are Apps Hogging Your Bandwidth.In this article, we’ll go over some ways you might be able to improve the Wi-Fi signal in your home. And the more devices we connect, the bigger that issue becomes. While it’s tough to beat the convenience of Wi-Fi for staying connected, it can be frustrating when the signal is lacking. 9 Tips for Getting a Stronger Wi-Fi Signal I am currently seeing various versions of error codes 12, 14 and 16, all attributable to my speed and how my various routers are working through this maintenance, and what the Roku is interpreting as fault.įeel free to post back again when you get resolved or need more help.These days, most of us use Wi-Fi in our homes to access the internet, stream our favorite movies and television shows and connect our smart devices. As such, sometimes the error codes provided by Roku is more a guideline, not a true diagnostic code. The only one staying connecting and streaming at all is my Premiere when speed drops to 1mb and below. My ISP is currently going under some maintenance upgrades this weekend and I now have intermittent speeds between 1mb and 4mb and all my Rokus are behaving differently (some showing connected but disconnect as soon as I stream.others not showing internet connection at all, most likely due to slow speed detected). Remember to enable a SSID password again if you get resolved in any step of the troubleshooting above. In any case, the password disabling is just for troubleshooting purposes. Narrowing down network issue versus device issue can be timely. This is often why some people just purchase a replacement and see if that remedies the issue rather than troubleshoot. If you exhaust this list, then you have pretty much exhausted network issue and are left with a device issue/failure needing replacement. (I have never had to do this, but this is the fail-safe to restore Roku and remove corrupted settings.) The second and final option is to factory reset the Roku Premiere. If it does, then change to recommended settings regarding channel and bandwidth and should still be able to connect. Here I would use router's automatic settings and see if I could connect before changing anything to the recommended settings of the 2.4 ghz settings I recommended above. (normally press reset button, not power button, for 20 sec or so or until the LEDs flash a different color). If still unsuccesful, then final two options is to factory reset the router. When using a merged network, some router settings are universally applied to entire network affecting the SSID frequencies differently.Ĥ. Seperate names for both the 2.4 ghz and 5 ghz bands. If using a single/merged network, try splitting your network into a dual network. When Roku loads, navigate to Network Connection, press Scan Again to Refresh Connections, and then try to connect to your 2.4ghz connection.ģ. If unsuccessful, and with passwords still disabled, navigate to Roku System Settings.Network Connection Reset.Reset Network Connection. If you are using a single/merged network you will only have a single SSID password.Ģ. Then restart router and Roku and try to connect. (SSID passwords, not the router admin password). Remove the network password from the router for both the 2.4ghz and 5ghz bands. The other suggestions I would try in this order.ġ. Sometimes this simply resolves the issue and may require an extended restart of both (unplug both for a bit, and then reboot). Hence, Roku's suggestion to restart both the device and the router. I didn't come up with anything with error code 007, but error code 14.3 generally is linked to either a password issue or other authentication issue between the Roku and the router. Additionally, if your Premiere is less than a year old from date of purchase, then may qualify for replacement from is Roku's common error codes and their suggested fixes. Using a wi-fi analyzer (app downloaded to your mobile device) you can test the strength of your network signal and then compare that to what your Premiere is indicating.įeel free to post back if you want to troubleshoot further or have other questions. Generally, between making the settings changes and moving the Premiere around to get a better signal (physically turning the Premiere box) is probably realistic extent of correcting the 017 error. (All these changes made in admin login at your router). Then lower your bandwidth to 20mhz in same Wireless Settings section. You can try changing the wireless channel from your router's 2.4ghz Wireless Settings to a less crowded one. This could either be a defective/failed device, your network settings may need to be adjusted, or your router may have an issue. The 017 as I understand it is a weak wireless signal being detected.
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